

7·
4 hours agoI really hate that companies being hostile to their customers has become normalised such that it’s really expected.
There’s very clearly a right and scrupulous thing to do. Not having an obligation to do that is not an excuse not to.


I really hate that companies being hostile to their customers has become normalised such that it’s really expected.
There’s very clearly a right and scrupulous thing to do. Not having an obligation to do that is not an excuse not to.
That’s obvious, and it’s not what I’m talking about.