Some of the font work and shading/color choices reminded me a lot of persona.

Several?! I counted like 10 games with directly ripped off gameplay and/or visual styling. Just off the top of my head:

• Batman
• Spider-Man
• GTA
• Sleeping Dogs
• Watch Dogs
• Cyberpunk 2077
• Persona
• Yakuza
• Dead Rising

Anyone got more I didn’t think of?

You might want to look up the actual meaning of the phrase. It might apply here but not in the way you think. This isn’t early 20th century Sears.

https://en.m.wikipedia.org/wiki/The_customer_is_always_right

This is kind of obvious. If you don’t like the games then why care about making more of them in the future?

https://youtu.be/dx4En-2PzOU