• VibeSurgeon@piefed.social
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    20 hours ago

    Like I enjoy a lot of what Valve does but people who simp to the extreme levels we see on Lemmy are honestly wild to me.

    Two points to be contended with:

    • Valve are getting 20-30% of every sale. Other marketplaces - notably Google and Apple - are rightfully despised for this level of rent seeking
    • Valve popularized the concept of the loot box in Western games, making money off of children gambling
    • Flatfire@lemmy.ca
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      17 hours ago

      I think there’s something to be said between mobile app stores and what Valve offers through Steam though.

      There’s an argument to be made that yes, developers are functionally giving up an entry fee to Steam’s userbase, but Steam also does run a very compelling platform. If it was just a storefront, I’d agree about rent seeking. But you get a pretty elaborate set of features that are legitimately what sets Steam apart from other stores:

      • Steam community forums
      • News feeds to make publishing patch notes easier
      • Steam workshop for easy integration of community content
      • A robust social network, with integration into the game for an easy means of inviting, hosting and joining games to meet parity with Consoles
      • Steam’s whole CDN/versioning depot
      • a swath of marketing tools, Proton for multi-platform compatibility, etc.

      For both its users and the sellers, Steam is a consistently improving platform. I think they’ve made some less great decisions over the years, or fail to enforce their own guidelines, but largely they continue to innovate and make it clear there’s an interest in making it as complete and accessible am experience as possible.

      To your second point, agreed. I despise the loot boxes and I think Valve is pulling some horseshit there. There’s also no forgetting they had virtually no customer support for longer than they’ve had it. Refunds weren’t even an option until 2015, and only came about as the result of multiple consumer rights suits. To their credit, they’ve made a point of doing that as well as they can too, but I still think there’s room for improvement.

    • Solstice_11@sh.itjust.works
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      17 hours ago

      Nintendo, Sony, Microsoft, Google and Apple all take 30% to the point that it is accepted as the standard market rate. Epic points at Valve following the same standard and says they are greedy and now everyone parrots the Valve is bad claim. I’m sorry but I never bought this argument Maybe we should claim it’s a problem with the industry as a whole instead of pointing to just one company following what others have been charging.

      • VibeSurgeon@piefed.social
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        11 hours ago

        It’s an equally large problem on each platform, yet for some reason Valve gets vigorously defended any time they receive criticism.

        • qaeta@lemmy.ca
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          3 hours ago

          Probably because, out of all those entities doing the same shit, Valve is the only one who bothers to give even so much as a passing thought towards treating their customers right too. The rest of them just view us as walking wallets who are unfairly keeping their money away from them.

          Valve absolutely fucks up too, but when you’re surrounded by psychos, it’s easy to see the guy who’s merely kind of a dick as the good guy.

          • VibeSurgeon@piefed.social
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            2 hours ago

            So I can guarantee you that there’s a lot of good things coming out from for example Google - massive amounts of contributions to open source for example.

            We don’t forget the bad things Google do, however, nor do we defend them, because we understand what they are.

            Understand what Valve is as well.